PSL QVC Call Center to Close
Port St Lucie seems to be the nexus of companies gone and companies going. Yesterday QVC landed yet another punch to the solar plexus of St Lucie announcing it will close its call center in St Lucie West, and about 800 people will lose their jobs.
This time it has nothing to do with a failing company but the creative destruction of the free markets and innovation. QVC is a brand known to most if not all. For the few who don’t get out from under the rock too often QVC is a home shopping channel. QVC is a 24 hour commercial of clothes, jewelry, electronics, home goods and even food. It is the ultimate shopping experience while sitting on your couch in the comfort of your home. Pick up the phone and call in and your products are delivered to your door. Except that now fewer and fewer people are using the phone to talk anymore. (more…)